TR
Trish R
1 reviews | Active since Mar 2022
01 Jul 2022, 20:36
A VERY IRATE CUSTOMER
I am very irate , I was told by webafrica that I am going to be billed 1349 which I have not agreed to . Then a consultant from webafrica advised that my service wss upgraded , which I have no knowledge of . I did not get any correspondence regarding that upgrade and it's 2 days now I am without internet service..is this how they treat their customers.? I DEMAND that they rectify , I am not will to pay so much and I want to be contacted asap or I will cancel Services with them completely.
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Frogfoot Fibre's replyOfficial
01 Jul 2022, 20:48Good day, Trish.
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply01 Jul 2022, 20:48
Official
Good day, Trish.
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot