kM
kyle M
1 reviews | Active since May 2013
16 Feb 2022, 21:06
A FEW DAYS TO A FEW WEEKS!!!!!! REALLY!!!!!
Seems like the departments in frogfoot dont like to communicate amoungst themselves let alone the end user. Been given the run around about a repair and the best answer they can give is a few days to a few weeks.... They cant be sure!!! Tell your techies to stop running cable and repair the cable thats supposedly damaged first and atleast give the brand representatives a straight answer/time frame. Because "a few days to a few weeks is a pathetic response. ****ED OFF and frustrated is an understatement.
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Replies (1)Frogfoot Fibre's replyOfficial
16 Feb 2022, 21:10Good day, Kyle.
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply16 Feb 2022, 21:10
Official
Good day, Kyle.
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
