SN
Saaberah N

1 reviews | Active since Jun 2018

03 Aug 2021, 10:44

Not a good choice if you want your website to run smoothly

Frikkadels payment acceptance system to say the least is ****ty . You pay your hosting then need to send the proof of payment which I do but every time month end falls on a Saturday and I send my proof , somehow due to incompetency it gets lost and on Tuesday I get notified my service has been suspended due to non payment . there is no way to phone them to sort it out you need to log a ticket meanwhile I'm losing business because my website is down .

0
Replies (1)
Frikkadel.co.za
Frikkadel.co.za's reply04 Aug 2021, 09:46
Official
Hi Sakina,
I am truly sorry that you have had a bad experience and my apologies for that. Have you tried using one of our automated payment methods? Payfast and Paypal payments are processed automatically, which means there are no delays in processing your payments. 

Once again my apologies. I hope your experience will improve when you start making use of our automated payments.

Kind regards,
The Frikkadel Team