Based on recent customer reviews, Freelancer Port is drawing consistent criticism from South African users who paid subscription fees ranging from R100 to R399 and never gained portal access. Customers describe dashboards stuck on "subscription processing" for weeks, being told basic seats are full and pushed to upgrade, then meeting silence from support. Refunds promised within 7 to 14 days reportedly remain unpaid months later. Several reviewers question the authenticity of the platform's high star ratings and warn others against signing up at all.
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Jan '26 - Oct '26
Frequently Asked Questions About Freelancer Port
What do customers say about Freelancer Port?
Based on recent customer reviews, Freelancer Port is drawing consistent criticism from South African users who paid subscription fees ranging from R100 to R399 and never gained portal access. Customers describe dashboards stuck on "subscription processing" for weeks, being told basic seats are full and pushed to upgrade, then meeting silence from support. Refunds promised within 7 to 14 days reportedly remain unpaid months later. Several reviewers question the authenticity of the platform's high star ratings and warn others against signing up at all.
Is Freelancer Port trustworthy?
Freelancer Port has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 24 reviews in the last 12 months. How is the TrustIndex calculated? →
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Freelancer Port is a ****
I signed up, paid, as you cannot WEIRDLY signed up without paying, then I got an email saying that processing takes 24 hours. After 48 hours I sent an email asking for feedback and was told that there are no openings at the moment. I waited for two month then requested for a refund on the 7th of April 2026 and was told to wait 7-14 days for the funds to reflect in my account. It's the 25th of June 2026 and I have not received any refund and no response to my emails.
1 reviews | Active since May 2026
Freelancer Port is a ****
I signed up, paid, as you cannot WEIRDLY signed up without paying, then I got an email saying that processing takes 24 hours. After 48 hours I sent an email asking for feedback and was told that there are no openings at the moment. I waited for two month then requested for a refund on the 7th of April 2026 and was told to wait 7-14 days for the funds to reflect in my account. It's the 25th of June 2026 and I have not received any refund and no response to my emails.
1 reviews | Active since May 2026
************* Market
Freelancer Port is not a market place that is trust worthy, they require money to allow you to open an account but it can take months to activate the account and you don't even get your refund when you request it. I'm on day 45 and still waiting for my refund.
1 reviews | Active since May 2026
************* Market
Freelancer Port is not a market place that is trust worthy, they require money to allow you to open an account but it can take months to activate the account and you don't even get your refund when you request it. I'm on day 45 and still waiting for my refund.
1 reviews | Active since Apr 2026
Do not trust this is a ****!!!!
Do not trust this platform it is all a lie. My subscription has been "processing for 24 hours" for 2 months already. They can't tell you what is happening except they that have reached capacity every time and when you request a refund they are just quiet. Still waiting either for acceptance or refund. It's disgusting from a platform like this. If you have reached capacity put it on your website and stop collecting money from people knowing your can't help them!!!! I think the people on here giving them 5 stars are their own people giving reviews to lure people in. Don't trust this site.
1 reviews | Active since Apr 2026
Do not trust this is a ****!!!!
Do not trust this platform it is all a lie. My subscription has been "processing for 24 hours" for 2 months already. They can't tell you what is happening except they that have reached capacity every time and when you request a refund they are just quiet. Still waiting either for acceptance or refund. It's disgusting from a platform like this. If you have reached capacity put it on your website and stop collecting money from people knowing your can't help them!!!! I think the people on here giving them 5 stars are their own people giving reviews to lure people in. Don't trust this site.
1 reviews | Active since Mar 2026
Subscription not processed
My experience is very frustrating me because I paid and the after sales service is very bad I paid for the monthly premium R200 yesterday my dashboard is still locked even after 24hours, and this is not the first time I once paid R100 for the 14 day access and till today my dashboard it's still locked I never even got any refund, I don't feel like freelancerport.com is a bad platform but I feel like the team is too comfortable in not providing a good service which affects the platform. I'm still waiting it's been 48hours for the dashboard to be unlocked I really hope they improve this time every platform deserves a second chance.
1 reviews | Active since Mar 2026
Subscription not processed
My experience is very frustrating me because I paid and the after sales service is very bad I paid for the monthly premium R200 yesterday my dashboard is still locked even after 24hours, and this is not the first time I once paid R100 for the 14 day access and till today my dashboard it's still locked I never even got any refund, I don't feel like freelancerport.com is a bad platform but I feel like the team is too comfortable in not providing a good service which affects the platform. I'm still waiting it's been 48hours for the dashboard to be unlocked I really hope they improve this time every platform deserves a second chance.
1 reviews | Active since Mar 2016
Freelancer Port **** - do not purchase plans
****... do not make payment. I paid for the basic plan on 3 March 2026 and my susbcription is still pending. Email them they haven't even bothered to respond, it is now the 12 th March 2026 and it still shows as "Subscription Processing Thanks for subscribing, Angelique ! Your subscription is being processed"
1 reviews | Active since Mar 2016
Freelancer Port **** - do not purchase plans
****... do not make payment. I paid for the basic plan on 3 March 2026 and my susbcription is still pending. Email them they haven't even bothered to respond, it is now the 12 th March 2026 and it still shows as "Subscription Processing Thanks for subscribing, Angelique ! Your subscription is being processed"
1 reviews | Active since Mar 2026
****mers
**** **** **** no refunds were ever returned it's been 3weeks. No work was ever given 1 day not even the 24 hour waiting period I was emailed to upgrade. Do not trust this people this sight should be shutdown what a waste of time this portal is.
1 reviews | Active since Mar 2026
****mers
**** **** **** no refunds were ever returned it's been 3weeks. No work was ever given 1 day not even the 24 hour waiting period I was emailed to upgrade. Do not trust this people this sight should be shutdown what a waste of time this portal is.
1 reviews | Active since Mar 2026
Very Bad Expirience.
Horrible. I registered and they advised that I should upgrade as there were no places with basic. I upgraded but nothing. It's been a month. They said I should request a refund or wait it out, I chose to wait it out but still nothing. They take your money and then ghost you.
1 reviews | Active since Mar 2026
Very Bad Expirience.
Horrible. I registered and they advised that I should upgrade as there were no places with basic. I upgraded but nothing. It's been a month. They said I should request a refund or wait it out, I chose to wait it out but still nothing. They take your money and then ghost you.