Misleading debt review removal claims

Debt review removal ********

Received a WhatsApp offering to clear my "blacklisted" name. I then called the agent, Melanie she told me that debt review blacklists consumers for 20 years and that I would have to pay her R6,000 to clear my name.

When I questioned this and mentioned the clearance certificate issued by a debt counsellor once the relevant requirements are met, she dismissed that explanation as a "****".

The reality is that once you meet the legal requirements to complete debt review, your debt counsellor issues your clearance certificate free of charge. The certificate is used to remove the debt review notification from your credit profile. You can then apply for new credit.

Consumers should not be frightened into believing that completing debt review leaves them blacklisted for 20 years or that they must pay your company R6,000 to clear their names.

I call on Freedom Debt Management to explain these claims, investigate what its agents are telling consumers, and correct any misleading information. Financially vulnerable people deserve accurate advice, not fear and confusion.