SZ
Stanford Z
1 reviews | Active since Sept 2020
19 Jan 2026, 15:16
Withdrawal nightmare
Depositing is very easy but withdrawal is a nightmare,communication is non existent,no reply to WhatsApps or their chat booth. Would recommend saving for emergencies on this app,as you would eventually have to look for the money else where. I saved for 6 months on this app without a single withdrawal and my plan was to continue all the way till September but am thinking twice
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Franc Group's replyOfficial
23 Feb 2026, 16:08Hi Stanford, we appreciate the feedback. When reviewing this issue with you, we identified that the funds from your various accounts were paid out at different times – this is because we must issue notice to each underlying fund, and payments may be processed on different dates. We can confirm that your full withdrawal was paid within the standard 2–5 business days (excluding weekends and public holidays) timeframe.
Franc Group's reply23 Feb 2026, 16:08
Official
Hi Stanford, we appreciate the feedback. When reviewing this issue with you, we identified that the funds from your various accounts were paid out at different times – this is because we must issue notice to each underlying fund, and payments may be processed on different dates. We can confirm that your full withdrawal was paid within the standard 2–5 business days (excluding weekends and public holidays) timeframe.