Two thumbs up

The service received from Stephan from Foxlink is a breath of fresh air after the typically shocking service received from Telkom. With Telkom doing away with ADSL at the end of August 2020, I was contacted by them over a year ago to send through a technician to install LTE (Telkom fibre is still not available in our area). I am still waiting for that technician, effecting meaning that I will be out of service with Telkom once the line is disconnected. I am glad they did not show up though, since my fibre was installed within two days and working within three, Stephan helped set up and personalize the line and called to ensure that everything works the way it should. He also personally drove around to find the best price for a longer fibre optic cable so I could mount the router in its preferred spot. He is available just about 24/7 and is always happy to take your call, advise on additional computer hardware with which he has extensive experience, and really bridges the gap between MetroFibre and the customer.