JH
Jolene H

1 reviews | Active since Feb 2018

03 Oct 2026, 12:24

Worst service of my life

No service no settlement for the faulty V7 No reply on emails Bakkie has +- 8000 km on it bought it brand new in April since April 2026 until September 2026 I have driven the V7 for maybe 2 months rest of the time it's standing by Foton springs Firs the passenger door was catching the fender then Foton springs send the bakkie in to a panel beater in Benoni for repair they resprayed the whole door (brand new bakkie) We were not happy they took another Bakkie from the floor and changed the door The V7 had to much oil in the motor like 20mm to much still waiting on that test that was been done apparently on the V7 it's going on 9weeks now still no update The V7 is using water need to top up the water once or twice a week need to check before driving the v7 if the water level is correct when we told Foton springs send about it they said but we can top up the water level every time we drive with the v7 it's not that bad Foton springs words On the passenger site the floor board is so soft that if you press your foot there it's making a noise when we mention it to the dealer the one sales men said it's a crumble point on the V7 my husband went to another V7 standing on the floor at Foton spring and that one does not do it when we asked but why does my V7 do it and the other one not the sales man said o only some of them have the crumble point in not all of them one guy from Foton SA send it apparently in to chine but still no response on it. The bakkie left me on site did not want to start when we contacted Foton springs they told us that my gate remote was jamming the bakkie remote when it eventually started we were late for other site work and got panelized as the job was standing and we were not on time foton does not care when we got back on the Tuesday we stopped at foton springs and they said they have cleared all the faults and it would not do it again That Thursday it did it again ones again I was stuck on site I phoned road site assistance to come and collect the V7

That is now 9 weeks ago

After numerous emails calls I asked them to either settle the V7 or replace it with a new one no reply 2 -3 weeks ago the rep**** on all the emails I have send stating the bakkie is right now I must collect it and drive it for 500km and take it back to do more testing I told them on the mail I will not collect the bakkie they need to settle the bakkie at the bank don't want it no more the response I got was that they have send everything to the right person but as yet no response from them if you phone them they say the relevant people to talk to is not available they will phone back and no one phones you back I bought a brand new bakkie so that I know I will have no trouble with it this bakkie is just giving me problems I'm a woman and can't keep a bakkie that is more in for repair or testing why did I buy a new bakkie

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