MOST DISAPPOINTING BUY OF OUR LIVES

<p>Good day Michael</p> <p>We have been advised by Foton South Africa that you are the representative for Foton in South Africa, and would be the best person to address our concerns to. Should this not be the case, please would you advise who the correct contact person would be.</p> <p>On behalf of my parents, who are struggling pensioners, I wish to raise the following concerns. Please bear in mind that these are people with a VERY limited budget who thought long and hard about where to spend their money when they required a new vehicle for safety purposes.</p> <p>Their vehicle with VIN number LVAV2MBB4CJ039427 was purchased three years ago, and we can only stress how disappointed we have been with the vehicle. At this point, we are considering legal advise, but have decided to approach you in a final attempt to resolve my problems.</p> <p>The vehicle is a Foton Tunland Double Cab Diesel which was purchased from Ferreira Brothers in Bethlehem. Before purchasing the vehicle they read up every article that they could find on the Tunland and it appeared, from the write ups, to be a very reliable and sound vehicle - in fact the best in the price range that they were able to afford. After the past three years, we are of the opinion that the write ups were either incorrect, or that they ended up with a DUD vehicle, or is this the normal performance of the Foton Tunland?</p> <p>The first problem experienced came within 4 months of purchasing the vehicle - the clutch was giving problems and was taken back to the supplier.</p> <p>Three months later (seven month old vehicle) the Turbo Pipe burst and these pensioners were left stranded and had to have emergency repairs done at great expense to get home.</p> <p>The third problem arose when the clutch packed up completely while on holiday in Cape Town. The costs were astronomical R15 657.20), and the children had to assist in getting this repaired as well as paying for an extra weeks accommodation in Cape Town.</p> <p>The fourth problem occurred, again with the gearbox and once again we all had to assist them in paying R23 370.00 for the repairs.</p> <p>The fifth problem was when the jockey wheel bearing needed to be replaced during a sales trip (they both do sales representative work to supplement their income).</p> <p>This vehicle has been a huge disappointment, and I am sure that you will agree that the above is not a good adverti*****t for the Foton.</p> <p>I have attached all the documentation regarding the costs incurred, and look forward to a speedy reply from you.</p> <p>Regards</p>