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Nomvula N
1 reviews | Active since Jan 2023
14 Jan 2023, 18:33
Zero starts
Zero stars for this company!
I paid and settled my account in June 2022 and sent proof of payment to their provided email. To this day they claim that I owe them and have even handed me over to the lawyers.
I have sent a numerous amount of emails and they have not responded to my emails whatsoever. I even went to the shop to receive some kind of help and nothing there.
I'm busy getting endless and annoying calls from their rude lawyers. I don't owe Foschini a cent.
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Foschini's replyOfficial
17 Jan 2023, 12:07Dear Nomvula,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could contact us on ***, to discuss your review.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could contact us on ***, to discuss your review.
Kind regards, The Foschini Team
Best regards,
Foschini's reply17 Jan 2023, 12:07
Official
Dear Nomvula,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could contact us on ***, to discuss your review.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could contact us on ***, to discuss your review.
Kind regards, The Foschini Team
Best regards,