BB
Brendan B

1 reviews | Active since Aug 2018

24 Aug 2018, 07:52

Zenobia at Foschini in Mosselbay!

I just want to inform Foschini South Africa of the wonderful service I received at the Langeberg mall store in mosselbay! Zenobia was amazing, she helped me alot and not one time made me feel unwelcome, she went out of her way to assist where she could. I request that Mossel Bay Foschini see this review. Zenobia is a big asset to your shop! You are a star Zenobia. I will only be doing business with you.

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Replies (3)
Foschini
Foschini's reply24 Aug 2018, 12:06
Official

Good day


Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

BB
Brendan B's update24 Aug 2018, 12:48
Reviewer Update
Please note that i did not complain about her service, she exceeded more than just my expectations She is an absolute star.
Foschini
Foschini's reply24 Aug 2018, 12:52
Official

Hi there,

Our sincere apologies!!Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again

TFG