1 reviews | Active since Oct 2013
Your Customer Helpline is a nightmare totally unproffesional
<p>I got an sms to go participate for a market group research and i will get R500 vouchers.</p> <p> </p> <p>So because I dont want to be ****med I tried to call the TFG helpline, frst of all i just wanted to know if it was a **** or if it was legit. I spent R50 airtime just to get help. This is because you make it compulsury for us to listen to our account details over and over again, by the time the cosultant picks up my airtime is finished. I bought 2 R10 airtime...it didnt help cause i kept getting cut, now i had to buy R30 airtime cause i was told consultants dont call customers back.</p> <p> </p> <p>Please do me a favour and remove my name off your promotional list whatever. </p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
