Yet another instance of poor service provided by Foschini

<p>Foschini team, it has been over a week since your previous reply (in another review), and there has been no resolution. I emailed another form yesterday, and I waited more than 24hrs and still I have not been helped. I called the head office again just now, and they said they didn't receive it. The level of service is very bad.</p> <p> </p> <p>I then forwarded the email I sent again to the same email address and suddenly it went through (miraculously I suppose). But what is even more disappointing is that they say it will be put into the queue and only processed after others have been processed.</p> <p> </p> <p>I don't know if Foschini truly values it's existing customers. It doesn't appear so to me.</p>