1 reviews | Active since Oct 2016

09 Oct 2016, 21:10

Wrong prices and service

<p>I bought somethinf at donna claire in kimberley diamond pavilion mall. The lady at thr counter was eating an apple with salt and jokingly said its a strange combination. She then said she was pregna t. I said congratulations and i will come check on her in a couple of months then she says what if she miscarraige. I was quite upset as i went through a miscarraige earlier this year and its not something to joke about. When i got home the evening and checked the slip i saw that the slip price is higher then the tag price. I cant believe how it is allowed that employees may eat at the counter in front of customer. Clothes could get damaged and spills on them and she should know better then to joke about losing a child!!!! Maybe if they focused on their job they would have noticed the price is wrong!!!</p>

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Replies (1)
Foschini
Foschini's reply10 Oct 2016, 11:06
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Best regards,