mK
method K
1 reviews | Active since Sept 2015
09 Sept 2015, 10:29
wow phone cant be fixed
so i took my my phone in for repairs after 6 months and that was 2weeks ago i got a call yesterday 8 September 2015 to say that its fixed and i could pick it up , after 2weeks of not having a phone i rushed home and left again to pick up the phone in the mall a hour later , i got home and the phone still in the same state it was when i gave it in not touched not working at all . i took it back this morning 09 September 2015 and the lady told me that there is nothing i can do i need to take it to the cheap shop and pay to make it work again <br> so i am still stucked with out a phone wow so uneasy
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Foschini's replyOfficial
09 Sept 2015, 12:54Hello toufiekmintin,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply09 Sept 2015, 12:54
Official
Hello toufiekmintin,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.