WORST SERVICE STORE

I have been an account holder with the Foschini group since 1988. I have never been into a store where a staff member has offered assistance. There is no greeting, how can I help you, if you do require assistance and walk up to a sales person it's almost like you are an interruption to their day. Store managers are never available or perhaps they don't exist. I initially thought it was just at one store ie Gateway, but then it happened at La Lucia then Pavilion and today Westwood. All three sales assistants.... One sitting doing paper work between the perfumes,two at a till. One to ring up another's sale and the other to open the packet to put 5 lipsticks into. This instead of opening the till next door to serve me. After ten minutes of waiting this too after I had to source my own facial product with no assistance or advice.... I then get told I can not buy on my account. .. so i ask why? You cannot buy on your account because your card is not reading when I swipe it I am told by the cashier. When I asked if she could type in my information manually her answer was no......I am highly confused that not even a supervisor or store manager was called. Closing my account immediately.