Worst service ever/ Worst cellphone ever Samsung Galaxy grand prime +

<p>I bought a MTN cellphone ( samsung galaxy grand prime plus) from Foshini in Baywest Mall (Port Elizabeth) on the 4th of June 2017.</p> <p>The first week the phone gave me no problems, the second week it kept on saying memory full. Whereby I started deleting some items and unesscesary apps that was already on the cellphone. (The first week there was way more things on the phone, then on the 2nd week).</p> <p>I had only downloaded BBM, watssup and the Nedbank app. Also the phone only gave me the option to move these downloaded apps to my memmorycard, which I did. I also went to settings for pics and videos, so that it will automaticly go to the memorycard once taken.</p> <p>I had deleted all my photos and videos etc, whereby the phone still said 7.6 gigs used of 8 gig memory...which is the phone memmory. I had then reset the phone to factory default settings, whereby still the same memory problem occurd, the phone is now empty. Which I cannot understand, becuase by now there should be ample space, I had even cleared cache, cookies and data etc, I also did a software update. Whereby I decided to take the phone in to Foschini where I purchased the phone, because nothing I did seem to had resolved this problem.</p> <p> </p> <p>I had then explained to the manager on dutyin Foschinni on the 18th June 2017 what my problem with the phone is, whereby she told me I must reset the phone and that all my emails are taking up space. I then again explained to her the problem I had with the phone. She then took me to MTN in Baywestmall, where the sales lady told me that I should do a software update. I told the sales lady that I did do that. She then proceeded to the software update. While I was waiting for her to do the software update, the manager of Foschinni and the MTN sales lady were having a full on conversation on how I should'nt have purchased a phone like this and in future that I should do my homework before purchusing a cellphone like this. Whereby I told her that I did do my homework and that I was happy with the phone untill the 2nd week. She then told the manager of Foschinni that she should rather book the phone in for me,this only after I have complained numerous times. So I had no choice to book the phone in by this time, to resolve the memory problem. I asked them how long will it take for me to get the phone back or for them to let me know if there is a manafacturing fault, they had said plus minus 8 weeks. The sales lady of MTN also told me that next time I should look into getting a more exspensive phone, rather then the R 2000 phone I had bought. She made me feel so worthless, I have a 17 month old son I have to take care off and R 2000 is alot of money for me to spend on a phone, that is now pointless and useless.</p> <p> </p> <p>By now I am really unhappy, I must now wait 8 weeks for feedback on a cellphone I had only for 2 weeks.</p> <p>Nevermind that the sales lady of MTN and the manager of Foschinni who made me feel like I was stupid for choosing this phone in the first place.</p> <p> </p> <p>Really very very very dissapointed in the cellphone and the service I had recieved!!!!</p>