ZM
Zanele M

1 reviews | Active since Feb 2018

27 Mar 2018, 10:21

WORST RETAIL COMPANY WITH BAD CUSTOMER SERVICE

Good Day

I would like someone to call me regarding this matter. THIS IS RIDICULOUS, I STILL DO NOT HAVE ANY FEEDBACK REGARDING MY PHONE. ITS TWO MONTHS NOW, NO ONE IS SAYING ANYTHING REGARDING THIS. I HAD TO CALL THE STORE TODAY TO FISH OUT INFORMATION ON MY OWN ABOUT WHAT IS HAPPENING WITH MY PHONE. YOUR CUSTOMER SERVICE SUCKS I AM SORRY. I AM EXPECTED TYO PAY THE ACCOUNT YET I DO NOT EVEN HAVE THE GOOD I PURCHSED. THIS IS UNACCEPTABLE COMPLETELY. I DO NOT WANT THAT PHONE ANYMORE, I WOULD RATHER HAVE THE ACCOUNT CREDITED OR I GET A NEW PHONE.

WHY DO YOU TREAT YOUR CUSTOMERS LIKE THAT, IS IT BECAUSE I AM BLACK? IS IT BECAUSE I AM NOT BUYING FOR THOUSANDS AND THOUSANDS, SO YOU DONT REALLY CARE??? I AM GOING TO POST A BAD REVIEW EVERY WEEK ABOUT FOSCHINI BECAUSE THEY ARE THE WORST IN CUSTOMER SERVICE.

KIND REGARDS

NEVER PURCHASING ANYTHING AT YOUR STORES EVER AGAIN!!!!!!!!

0
Replies (1)
Foschini
Foschini's reply27 Mar 2018, 15:25
Official

Good day,

Thank you for getting in touch with us, we will follow up on your existing complaint and ensure that someone get in contact with you by tomorrow.

Regards

TFG