WORST CUSTOMER SERVICE RETAIL GROUP

Last week, I escalated the matter regarding my sim card, which was not delivered, nor contacted with regards to this. All I got was a measly call (day later), and was promised to be contacted and have my old number back again on prepaid. Long story short, till then I have been calling daily, and get promised to be called back before close of business with feedback. NONE OF WHICH HAS HAPPENED. IT'S ALL FALSE PROMISES, THE WORST CUSTOMER SERVICE BY FAR!!!! I've wasted so much time and money calling daily because your mobile department is too *********** to do such. One can't even get through to a supervisor because they are forever in meetings, and don't even have the decency to get back to you. I don't know if you realise that I have been out of reach for over two weeks now, can't even do any internet banking or contact my clients. Please note that this will be my last communication with you, and furthermore, if nothing is done with immediate effect, I will gladly take this matter further because I have been dealing with your lack of professionalism for far too long. Makes sense why people spend thousands of Rands on banners to make their point across, because its companies like TFG