Worst company in South Africa

Once again im stuck with this *********** bad company. There words and sweet talk means nothing. Now suddenly im in arrears for not paying an account or agreement that I've not entered into. Suddenly must I pay interest because I'm in arrears. How did they got it like that is a miracle. Just show you that clients means nothing and its all about money and lies. When I called I was put on hold for 9,43 minutes. Who must pay my telephone bill? Can I charge them for it? Roefkah Fereirra was so nice over the phone on Friday past,but today she put me on hold. Their sweet apologies mean nothing. People of South Africa stop supporting these bad companies. They are just there to suck your last cent, even if its *******. What is so difficult to rectify their mistakes?