NS
Noluthando S
1 reviews | Active since Jan 2023
03 Jan 2023, 12:29
WOART ONLINR EXPERIENCE FROM FOSCHINI
I ORDERED 2 SHIRTS FROM FOSHICNI ON 24 DECEMBER 2022 AMD ONLY 1 WAS DELIVERED. I DID A FOLLOW UP ABOUT THE ONE SHIRT NOT BRING DELIVERED AND I WAS PROMISED A REFUND. NO EMAILS ARE ANSERED AMD NO CALLED ARE BEING ATTENDED. I LOGGED 3 TICKETS ALREADY AMD ONE WAS RESOLVED AMD I DON'T EVEN KNOW HOW BECAUSE I DID NOT HET GENUINE FEEDBACK ABOUT MY MISSING ONLINE ITEM.
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Foschini's replyOfficial
17 Jan 2023, 12:42Dear Noluthando,
We are concerned to learn about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team
We are concerned to learn about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team
Foschini's reply17 Jan 2023, 12:42
Official
Dear Noluthando,
We are concerned to learn about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team
We are concerned to learn about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team