AO
Anel O

1 reviews | Active since Feb 2014

13 Mar 2015, 14:14

WHY AM I STILL ON ITC FOR MY ACCOUNT?

Good day,<br> <br> <br> Could someone please explain to me why I am still on ITC for an account that was granted credit amnesty? My Transunion report of 2014 stated clearly my debt was 'bad debt written off' I have every intent of paying off the last bit I owe, but this is ludicrous. I got my new credit report, with an inflated amount on there for Foschini! Apparently my 'bad debt' grew in size in a year and amnesty means you REMOVE my details from the ITC! Not nail me for more money next year. I have disputed this amount, with no feedback from Foschini. Sort it out please.<br> I am going to forward my credit report of 2014 to the ombudsman if you don't fix this, as soon as possible. This is ********* and uncouth behaviour towards your consumer.

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Replies (1)
Foschini
Foschini's reply13 Mar 2015, 15:11
Official
Hello AnelO,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.