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nhlanhla S
1 reviews | Active since Apr 2013
13 Jul 2015, 13:13
What a *******
I'm a account holder with foschini in as much I acknowledge that I'm in arrears it is ruthless to pay 50 rands for an SMS plus a phone a call that is what is happening,foschini decided to appoint pienaar Sithole associate as a collection tool now I'm paying an extra fee of 40 this is utterly ******* the amount is collected despite pienaar making any phone call ,and I was placed on a 6 months plan no wonder my monthly instalment is bizzarely high I will be taking this matter to credit omsbud if I don't get any feedback mxm!!!!
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Foschini's replyOfficial
13 Jul 2015, 14:13Hello nhlekezasithole,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply13 Jul 2015, 14:13
Official
Hello nhlekezasithole,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,