MS
Mpho S
1 reviews | Active since Oct 2010
13 Feb 2015, 09:19
Website error
I have updated my cellphone number and my email address with the call centre agents, but still I can't login to the TFG website, why is this website so complicated compared to other retail websites? My email address is not valid according to your website. Will I ever be able to login in your website?
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Replies (1)
Foschini's replyOfficial
13 Feb 2015, 09:47Hello MSESING,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,
Foschini's reply13 Feb 2015, 09:47
Official
Hello MSESING,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,