LS
Lutfeeyah S
1 reviews | Active since Oct 2010
07 May 2015, 16:12
WAIT AND WAIT AND WAIT !!!
I have been trying for two weeks to get through to the call centre, I have called daily excluding Sundays and have had no luck. I spend on average 15mins holding on and by that time my airtime has run out. I do not foresee Foschini reimbursing me for my airtime, The voice recording says there are high call volumes, which we all understand but we continuously hold on with no hope of being assisted. <br> Please could someone from your credit limit review division give me a call ASAP.
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Foschini's replyOfficial
07 May 2015, 16:22Hello broken30,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply07 May 2015, 16:22
Official
Hello broken30,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,