1 reviews | Active since Jul 2015
Victim of impersonation
To whom it may concern.<br> <br> As of August this year, accounts from various retail stores and cell phone stores have been opened in my name. Foschini contacted me to enquire if I opened the account to which I said no. I then submitted an affidavit stipulating to that at a Fourways branch in August. I didn't get feedback as to what happened to the case.<br> <br> As of last week debt collectors from this store have been calling me with regards to my unpaid account and none of them seem to pick up that I have an on-going dispute when it comes to this account. I tried calling the customer service number but they all keep asking me for an account number which I don't even know. I now want anyone from this store to contact me and basically give me feedback about the case and also make sure that the debt collectors stop harassing me.<br>
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
