LM
Lerato M
1 reviews | Active since Oct 2020
14 Feb 2022, 16:20
Very Rude manager that sells wrong items
Poor customer service, sold wrong items unsealed items to me by manager and she kept arguing with me as a customer shouting at me in the middle of the shop
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Replies (2)LM
Lerato M's updateReviewer Update
14 Feb 2022, 16:21Manager name Vertah foschini mall of Africa
LM
Lerato M's update14 Feb 2022, 16:21
Reviewer Update
Manager name Vertah foschini mall of Africa
Foschini's replyOfficial
16 Feb 2022, 08:41Dear Lerato,
Thank you for taking the time to bring this to our attention.
We are so sorry and incredibly concerned to learn that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We are so sorry and incredibly concerned to learn that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team
Foschini's reply16 Feb 2022, 08:41
Official
Dear Lerato,
Thank you for taking the time to bring this to our attention.
We are so sorry and incredibly concerned to learn that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We are so sorry and incredibly concerned to learn that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team