JE
Juliana E
1 reviews | Active since Jul 2021
27 Nov 2021, 12:29
VERY POOR SERVICE FOSCHINI !
very poor client service! Since I paid an account that was in arrears in the year 2018 it still not corrected on their systems. I went to exact on the 20th of November this year 2021 still when the cashier called and entered my ID number a arrears balance was found on my name. How is this possible. Are they employing people that do not know how to do their jobs or just plain out lazy ? I've never seen such a thing in my lifetime! VERY POOR SERVICE ! FOSCHINI
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Foschini's replyOfficial
29 Nov 2021, 11:32Dear Juliana,
We completely understand that this is unacceptable service and we would like to convey our sincere apologies. We strive to bring our customers the very best service and we are so sorry to have disappointed you in this regard.
Our team has been notified and a consultant will be in touch with you shortly to provide urgent assistance.
Kind regards,
The Foschini Team
We completely understand that this is unacceptable service and we would like to convey our sincere apologies. We strive to bring our customers the very best service and we are so sorry to have disappointed you in this regard.
Our team has been notified and a consultant will be in touch with you shortly to provide urgent assistance.
Kind regards,
The Foschini Team
Foschini's reply29 Nov 2021, 11:32
Official
Dear Juliana,
We completely understand that this is unacceptable service and we would like to convey our sincere apologies. We strive to bring our customers the very best service and we are so sorry to have disappointed you in this regard.
Our team has been notified and a consultant will be in touch with you shortly to provide urgent assistance.
Kind regards,
The Foschini Team
We completely understand that this is unacceptable service and we would like to convey our sincere apologies. We strive to bring our customers the very best service and we are so sorry to have disappointed you in this regard.
Our team has been notified and a consultant will be in touch with you shortly to provide urgent assistance.
Kind regards,
The Foschini Team