Very poor Service

<p>I ordered Mobicel Cosmo tablet from HI online on the 22nd and was delivered 23rd without a sim card, because there was no instruction on how to insert the sim card then i phoned mobicel then they gave me the instruction but after i tried so many times then the sim card went through to the wrong side and was just stucked there. I then phoned Hi online then they said i must take the Tablet to any nearest foschini store. I then took it to Foschini Boulders,they then took the Tablet, invoice and my contacts. Since then i heard nothing from them till last week Thursday, i phoned them and the Lady that i spoke to said the Gentlemen that was helping me had an emergency and said they will come back to me. Today is Tuesday and still nothing and i have been trying to phone them but their phone just rings, no answer. I have never used that tablet and now its been a month i have to pay it but i have never used it, i just feel that this is totally unacceptable.</p>