Very Frustrated Client

<p>Went to return an item at Foschini Loch Logan who wouldn't return the item because there was a bit of makeup on the collar which they never picked up when we purchased the item. The Manager Joyce who helped us had an attitude and would not budge in helping us resolve the issue. We then walked out the store placing down all the other items we wanted to purchase. Don't employ staff to handle customer complaints let alone to manage a store if they cannot treat your clients appropriately. Very frustrated sitting with an item that we cannot return.</p>