1 reviews | Active since Dec 2012
Very disgusted and disappointed customer
I have logged a problem on the 6th of February 2015 in connection with your useless untrained people in secunda. I got a rewards card and the women can't spell for a hell and still she is appointed behind the till. I spelled her my surname which is POOLMAN and she spelled it POORLAME. which I find very insulting. I have logged various issues about this same situation and STILL IT IS NOT FIXED. After the feedback that it is resolved which obvious still isn't resolved. I have just received an sms again which states Ms POORLAME. If I get any other sms with that as my surname I am going to a lawyer as I have brought this under your attention more than once and NOTHING gets done. I am very furious and disgusted as I sit here typing this complaint. If this is not resolved I will take it to the papers as you don't train your employees decently.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.