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princess N

1 reviews | Active since Mar 2011

16 Aug 2018, 15:05

Very bad service from Foschini

This is now the 3rd time i am sending my complaint about my claim for my ****** cell phone and everytime Foschini promises to call me till Today .I have sent through my claim in June already till Today no one bothers to tell me what is happening with my claim but they keep on billing me for insurance

0
Replies (1)
Foschini
Foschini's reply16 Aug 2018, 15:12
Official

Good day


Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.

TFG