Very Bad service and Ill informed Customer Service Employees.

Hi People of South Africa

Just when you think that things cannot get worst and up comes a new thing. This time this company increased my monthly payments without any reason. The excuse given by Gouwah Slamat was so amateurish that even a primary school child will laugh for it.

The response I got from this person is that the payments are worked on the balances of your account. Now how can you increase a payment where I did NOT use all the credit available and my credit ,limits were not increased. Then also was the balance less than the previous month.Where does this woman comes from? Me and you consumer must pay for these kind of ******** people.

So what excuse will they use now. So please South Africans scrutinize your statements from top to bottom. this is a company that charge you R20 per sms when you pay your account on the second day of the month. So stand up against this kind of exploitation and start buying cash and take this new government to task to stop issuing licenses to these companies.

My wish is that TFG must suffer the same fate as the Edcon group.