Very bad service

<p>I tried to open an account with Foschini Kolenade to start building a credit record more than a month ago. I had every payslip and all supported documents with me on that day, 10 April 2016, wich was taken from me. A few days later I got a sms saying i have been approved and i should take my 3 months payslips to the store. I thought of this confusing as i already gave it the first time around. I went to the store and and did as the sms told me. Again the manager took my payslips and assured me they were sent to head office. A few days later i recieved the same sms asking for my payslips again. I phoned the Kolenade branch, the manager was not there but spoke to the person in her place asking them whats going on because i can't continue to come in due to working. The lady apologized and asked me to ignore the sms's as they had trouble with their emails going through to head office and i should only respond to the sms wich will state my card is ready for collection. Several of the same sms's later asking for my documents, ignoring them as i was told, i got a sms stating that i have 5 days left to bring my documents to the store or my application will expire. This service to me is unacceptable. On the 10th of April i opened another account with a major and respected clothing brand in South Africa haasle free. I no longer wish to have an account with Foschini as i only see trouble in the future if this is the customer service you get. Very disappointing.&nbsp;</p>