1 reviews | Active since Sept 2015
Very bad customer service
<p>the below email was send</p> <p>Sent: 09 May 2016 03:10 PM<br /> To: '***'<br /> Subject: Complaint</p> <p>Good day</p> <p> Very bad customer service</p> <p> Went to Foschini at 13.00 lunch time only to find person assisting clients and he was busy with an account opening or whatever he was doing for 1hr</p> <p>I asked 1 off the staff were the other staff was because I can’t spend my whole lunch hr in a QUEE he rudely rep**** I am busy with a client I asked for the manager he rudely tells me to go look upstairs ,,I was like what you telling me to go look for her why don’t you go he starts screaming like a moffie at me I screamed back he is asking me must he leave his customer to go look for the manager .</p> <p> </p> <p>In the first place I did not aske him if he was busy I could see that what I asked was if there is no one else to assist .One of the staff even told the other customer to complain as the manager of the store does not listen to them if they say they short staff what a place to work for ,so what do you expect from the client .</p> <p> </p> <p>He has dreads pattered kind of hair and very rude</p> <p> </p> <p>I will never ever go shop there again that’s for sure</p> <p> </p> <p> </p>
Good Day Natalie
Thank you for bringing this query to our attention .Kindly note the query was logged and escalated to the Area manager to investigate and will contact you directly with the outcome .
Please note this may take up to two working days ,your patience is greatly appreciated .
TFG Team
Good Day Natalie
Thank you for bringing this query to our attention .Kindly note the query was logged and escalated to the Area manager to investigate and will contact you directly with the outcome .
Please note this may take up to two working days ,your patience is greatly appreciated .
TFG Team
