SM
Semakaleng M

1 reviews | Active since Aug 2011

06 Sept 2017, 16:37

Value for money

I purchased a Yardly airbrush foundation at Foschini beauty department (Westgate shopping mall) on Saturday 02 September as I usually do, however this time something was different. I noticed that the bottle was just full of air and not much foundation, the foundation was brand new but it looked like I had been using it for weeks. I usually buy that foundation and i have never experienced this before. So basically I paid full price for a portion of the product.....Disappointing, i feel like i did not get value for my money.

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Replies (1)
Foschini
Foschini's reply07 Sept 2017, 15:46
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG