1 reviews | Active since Sept 2016
USELESS CUSTOMER SERVICE
<p>Hi Its been a year that i'm being charged R27 for a tech magazine that I did'nt subscribe to the best part is that they charge me for a magazine wich I never even get by post, so wher do theydeliver that magazine? and how do I pay for a tech magazine that I never get and never suscribed to? I foned customer service on ********** 576 and ********** 666 they even gave me the contact details of the magazines department so thst I can call them to cancel the tech magazine. what is customer service for if I have to call every department myself? they asured me that the magazine has been cancelled in june 2016 by my suprize it stil shows up on my statements for july,august and september. I'm done wasting airtime on USELESS people that charge me for **** that I've never subscribed to.even customer service dont give a damn about the clients.</p>
Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
why am i not suprised. these people rep**** on my review and stated "that they wil contact me directly within two working days" and today is exacly 1 week since my review and guess what no one from TFG foned me. i think it would be best for me to close my account with foschini cos these people only give out empty promises
why am i not suprised. these people rep**** on my review and stated "that they wil contact me directly within two working days" and today is exacly 1 week since my review and guess what no one from TFG foned me. i think it would be best for me to close my account with foschini cos these people only give out empty promises
