NK
Nicolaas K

1 reviews | Active since Mar 2018

20 Mar 2018, 15:27

Useless Ackermans Funeral policy

On 01 March 2018 I submitted 2 claims (Ackermans Personal Accident Plan & Ackermans Family Protector Funeral Plan) after my son passed away. Every time I phone Finrite they tell me that they send an email to Hollard and they're waiting for feedback. It's 3 weeks now and I'm still waiting for payouts. What is the benefit of a funeral plan if they don't make any payouts???

0
Replies (1)
Foschini
Foschini's reply22 Mar 2018, 08:45
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

Best regards,