Urgent Request For Payment Foschini // Ref No: *** // SSDA
<p>Afternoon,</p> <p> </p> <p>I had an account with Foschini account number ********** ********** 04390.</p> <p> </p> <p>In 2013 after loosing my job I went to the Alberton branch to inform them. The person that assisted me suggested that I speak to their Head Office I need immediatly she contacted their head office I spoke to them. In August I paid the outstanding amount of R900 and informed them that I am closing the account at South gate branch.</p> <p> </p> <p>I was not aware that having an account with them I qualified for the life cover with them that I have never requested. I have been paying for it not being aware it has been part of my monthly instalment. I was under the impression that I was paying for what I bought only.</p> <p> </p> <p>I went again to the store when I saw them still billing me and asked them what was it for. Only then I was informed that it was for the life cover. I informed them that I dont need their life cover they must cancel it off which I have never requested for it and no documents where send to me or a policy number to inform me about it. </p> <p> </p> <p>On the 05/07/2015 they send me a letter that I owe them. I send an email to their collection department on the same day requesting again to cancel it and send me the documents I signed for it. Or send me their records where I requested for it. Nothing was send to me but the bill going up every month.</p> <p> </p> <p>Currently I am getting the final warnings from their ttorneys</p> <p>Shapiro Shaik Defries & Associates</p> ********** <p>Tel ********** 600</p> <p> </p> <p>Should you need morre details please do not hesitate to contact me.</p> <p> </p> <p>Thank you </p> <p> </p> <p>Dudu</p> <p> ********** </p> <p> </p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated
TFG
