yL
yvette L
1 reviews | Active since Apr 2015
01 Apr 2015, 11:30
updating credit bureau details - paid up account
I have contacted the customer services department numerous times as I need a paid up letter to forward to the credit bureau. My account is settled yet the bureau reflects a bad credit history for R 1300. The customer services consultant assured me that the letter would be emailed to me but to no avail. The credit bureau has also not been updated.
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Foschini's replyOfficial
01 Apr 2015, 11:59Hello ylotter,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply01 Apr 2015, 11:59
Official
Hello ylotter,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.