Update of Account

<p>On 19 October 2016 Roxanne from The Foshini Group phoned me to inform my account is in arrears, I told her that I made a payment and also send through proof of payment. on 19 October 2016 I emailed her again to make sure that she did receive the email, she rep**** to inform me that she got it. </p> <p>On 1 November 2016 I receive a email from the collections section where they send through my proof of payment to The Fix in Lephalale Mall ( where I made the payment ) and said that this payment is not reflecting on my account, I reply on the email and ask how long will this take to sort out because it's a new month again.</p> <p>Today on 3 November 2016 I still didn't get any respond from any Foschini Group people. They are quick to phone you if you didn't pay, but they are not so quick to sort out THEIR own "mistakes"</p> <p>Can I please get a respond on what is going on on my account!</p>