HC
Happy C

1 reviews | Active since Apr 2015

10 Apr 2015, 15:10

Unsolved *****

good day<br> I just found out that a nobody opened an account in my name at Foschini store in Kroonstad. I do no see how those management from Kroonstad allow a person to just open an account without a proof of address, ID and Payslip. I was given this number of the person who opened an account with my details: ***. I logged this during the first week of March and till to date I am still awaiting a feedback in terms of weather the account is closed or not. I have called time without number and having to wait for 30 minutes on that phone being transferred from one agent to another is stupid.

0
Replies (1)
Foschini
Foschini's reply10 Apr 2015, 15:32
Official
Hello FatsoCH,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.