1 reviews | Active since Nov 2015
************ SUSPENSION OF MY ACCOUNT
<p>I bought shoes at Foshini Festival mall for my Girlriend, this after my statement confirmed that i have about 500 to spend. To my humiliation, my account was suspended yet i am up to date with payments. I am told that i have to furnish proof that i am still employed. My account is up to date! Why put me through such red tape? Why not notify me timeously before blocking my account? This is no way to treat customers. This negative approach humilitaes us where as you should be bending over backwards to cater or our needs. Can you imagine my humiliation at having to return the shoes? In front of people, in front of my Girlriend as if im a *****! I am not impressed. far from it. Whats next? I have to walk into a Foschini store and submit proof of employment??? Walk into a store? Dont you think we have better things to do with our time like work? So that we can afford to repay ************ shops like yours? Instead of wasting time with Ungrateful retailers who dont shy away from humiliating customers?</p>
Good Day Jacob
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good Day Jacob
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
