1 reviews | Active since May 2018
************ debt collectors working for the foschini group
Good Day
I have an account with you that upon checking the last time had an outstanding balance of +-R10000, I called the debt collectors that you deal with. What ************ people do you associate yourself with?
I have found my balance has now increased to over R12000 and when I queried this with the debt collectors, all they could say was that it was interest and legal fees, I would like to know how the interest was calculated and what legal fees?
I have worked in the debt collection field myself and know that legal fees come into play when certain actions are taken (summons sent etc), why can your ************ debt collector not provide me with the information I have requested?
I am still willing to get a fair settlement amount from you and settle this issue amicably, if not I am willing to take my chances in court and will defend any action instituted against me, maybe the court will get the answers that I am seeking?
Please can we discuss this and let me know if you are willing to discuss settlement of the account
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
