Unsatisfied customer service.

On Friday my husband took time to sign for clothes I bought at Foshini as he is the acount holder. On Saturday morning I chose to return 4 of the 6 items and changed them for something else but even less than the amount of the items I just returned. I was told that they are not able to give me those clothes as my husband were not with me. I explained that it was less than the amount that he approved the day before. I was told " Im sorry mam but it is not the same items". Since when?????? We will be closing our account AGAIN.