ND
Nadine D
1 reviews | Active since Aug 2015
02 Aug 2015, 13:30
Unsatisfied customer service
I bought purfume and I complaint about it and they didnt want to help me and the way they handle it wasnt very good and I laid a complaint on their website and I didnt receive any feedback... people dont know how to handle customer anymore they just don't go out of there way anymore. I know they can assist me if they want to...
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Foschini's replyOfficial
02 Aug 2015, 22:43Hello Nadina,
Thank you for bringing this to our attention. We are disappointed to hear about your experience, this is not the level of service we aim to offer our customers. We have passed your feedback on to the Area Manager who will be in touch with you during the week.
Regards,
The Foschini team
Thank you for bringing this to our attention. We are disappointed to hear about your experience, this is not the level of service we aim to offer our customers. We have passed your feedback on to the Area Manager who will be in touch with you during the week.
Regards,
The Foschini team
Best regards,
Foschini's reply02 Aug 2015, 22:43
Official
Hello Nadina,
Thank you for bringing this to our attention. We are disappointed to hear about your experience, this is not the level of service we aim to offer our customers. We have passed your feedback on to the Area Manager who will be in touch with you during the week.
Regards,
The Foschini team
Thank you for bringing this to our attention. We are disappointed to hear about your experience, this is not the level of service we aim to offer our customers. We have passed your feedback on to the Area Manager who will be in touch with you during the week.
Regards,
The Foschini team
Best regards,