Unprofessionalisim no customer service

On the 27 July 2015, I place an order online for women Air force 1. I was advised that I will receive my package the next day as i have chose my delivery to be brought by express courier. The 28th July 2015 nothing. 29th July 2015 I decided to check my order status and it was on processing,the decided to call the help line and verify and was told that it is on processing.30th called again no one told me a straight story where exactly is my order. What I told they a re using a 3rd party couriers. 31st received a call and was told my order was coming from Cape Town , I will receive it on Monday. 03/08/2014 called them and was told my order will arrive 5pm. waited till 5 nothing. Called this morning 04/08/2015 - was told that they had a wrong address but according to couriers if they have wrong address why they didn't call me. I am very disappointed and wont be paying for the courier. anyone who wishes to order online on TFG YOU WILL REGRET IT ,DO NOT DO IT!!