Unprofessional, unkind and blatantly rude

This is the 2nd encounter with same person.<br> 1st time I was testing a product (tester), the lady approached me and told me I cannot come there and use the testers.<br> On Monday I returned a garment. She assisted me without greeting. I asked whether Foschini staff don't greet. She gave me one look, offered no apology and made as if I don't exist. Firstly testers are there to be tested...and greeting your clients are a Must. After all we pay your salaries. I felt intimidated and very unhappy. Foschini ...you need to address this matter urgently. Especially given that your lady treats clients So poorly. I'm disgruntled and aggrieved.