Unprofessional stuff
My mother just won a voucher at Foschini Group and she went to Foschini store i76 Jubilee Mall, Portions 65 & 64, Pretoria <br> Pretoria, Gauteng, 407 <br> Tel: *** , to redeem the voucher and shes being pushed from pillar to post, i spoke to a lady by the name of Ester Kekana who was very helped ,i was then told to call head office in cape town which i did , spoke to Nathan from client service and his manager who didnt want to talk to me Kouthar. This is UNPROFESSIONAL OF FOSCHINI....WHY RUN A COMPETITION AND TREAT POTENTIAL CLIENTS like this.
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Foschini's replyOfficial
06 Nov 2015, 12:23Hello xolim,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Best regards,
Foschini's reply06 Nov 2015, 12:23
Official
Hello xolim,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Best regards,