Unprofessional Staff at the Head office
<p>I have tried to contact The foschini Group head office on more than 10 ocassions this morning with no help. Their switch board operator had been rude to me raising her voice and refused to provide her name (Amy). She had provided her name on the the next call. I had tried to contact the Head office regarding a complaint on incorrect pricing of merchandise. Its sad being loyal customer at Foschini that i had to experience this. Perhaps staff needs to be trained on dealing with clients and if this is the service i receive i might as well cancel my account.</p>
Good day.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
Your patience and understanding is appreciated.
TFG
Good day.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
Your patience and understanding is appreciated.
TFG
